Book Summaries by Wise Words

#78 Say It Solve It - Book Summary

• Jes Oliphant & Tristan Alexander

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🎧 Welcome back to Wise Words Book Summaries! 🎧

In this episode, we're diving into "Say It, Solve It" by Karl James. Here's what you'll learn:

  1. The 10 Elements of Impactful Conversations 🗣️💬: Discover the essential elements that make conversations meaningful and effective.
  2. Navigating Conversations Like a Pro 🧭🎯: Learn techniques to smoothly steer conversations and achieve your desired outcomes.
  3. How to Be a Better Listener 👂🔒: Improve your listening skills with 3 bullet-proof ideas.
  4. Wow with Your Words 🌟📝: Enhance your storytelling with 5 effective description techniques.
  5. Speak Up Without Being Rude ✋✔️: Use 5 simple points to interject politely and make your voice heard.

🔍 If these topics interest you, tune in! Like, subscribe, and share your thoughts in the comments. Your feedback helps us improve. 👍💬

🌐 Want to dive deeper? Check out the full "Say It, Solve It" Book Summary on our website at wisewords.blog.

We hope you enjoy it! 🌟

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Introduction-00:00:00

Part 1 - The Skills-00:00:50
Timing and Setting in Conversations-00:00:55
10 Essential Elements of Impactful Conversations-00:04:37
Chapter 1 - Navigating-00:06:33
Chapter 2 - Listening-00:14:58
Listening to-00:15:19
Listening for-00:16:13
Listening from-00:17:33
Listening with-00:18:33
Chapter 3 - Describing-00:20:31
Chapter 5 - Probing-00:28:37
Chapter 6 - Balancing-00:34:45
Aim to Take Turns-00:35:00
Make sure to Mix Perspectives-00:37:47
Chapter 7 - Pausing.-00:40:23
Why Pause-00:40:48
How to Introduce a Pause-00:41:04
Managing the Urge to Fill Silence-00:43:04
Chapter 8 - Suspending-00:49:40
Chapter 9 - Disclosing-00:53:11
Preparation-00:53:26
Chapter 10 - Building-00:56:25
Part 2 - The Situations-00:58:38
Chapter 11 - I'd be perfect for you-00:59:17
Chapter 13 - Good call-01:03:19
Managing Time-01:03:32
Ensuring Informed Choices-01:03:54
Chapter 14 - Just a couple of thoughts for you-01:06:33
Navigate the Conversation-01:06:52
Disclose Honestly-01:07:17
Describe with Precision-01:07:58
Listen, Suspend, and Check-01:08:21
Reflect on the Conversation-00:09:04
Chapter 20 - The customer is king (or queen)-01:10:36

Outro-01:14:45

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